PRIVACY POLICY
Effective Date: April 01 2025
Last Updated: April 01 2025
At Brown's Barber Limited ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (https://www.brownsbarber.co.uk) to book appointments or interact with our services. We comply with the Data Protection (Bailiwick of Guernsey) Law, 2017, and this policy outlines your rights and our obligations.
1. Information We Collect
We collect only the personal data necessary to provide our appointment booking services. This may include:
Personal Details: Your name, email address, phone number, and any other information you voluntarily provide when booking an appointment.
Booking Information: Details such as the date, time, and type of appointment you request.
Website Usage Data: Anonymised data collected via cookies or similar technologies (e.g., IP address, browser type, pages visited) to improve our website. See our Cookie Policy below for details.
2. How We Use Your Information
We use your personal data for the following purposes:
To process and confirm your appointment bookings.
To contact you regarding your appointment (e.g., confirmations, reminders, or changes).
To respond to your enquiries or requests submitted through the website.
To improve our services and website functionality (using anonymised data where possible).
To comply with legal obligations under Guernsey law.
We will not use your data for marketing purposes unless you explicitly opt in to receive such communications.
3. Legal Basis for Processing
We process your data based on:
Contractual Necessity: To fulfill your appointment booking request.
Legitimate Interest: To improve our website and services, provided this does not override your rights.
Consent: Where you opt in (e.g., for marketing emails).
Legal Obligation: To comply with applicable laws.
4. How We Share Your Information
We do not sell or rent your personal data. We may share your data only with:
Service Providers: Third parties (e.g., payment processors or IT support) who assist us in operating the website and delivering services, under strict confidentiality agreements.
Legal Authorities: If required by law or to protect our rights, safety, or property.
All third parties are required to comply with the Data Protection (Bailiwick of Guernsey) Law, 2017.
5. Data Storage and Security
Your data is stored securely on servers with trusted providers who meet our security standards.
We use appropriate technical and organisational measures (e.g., encryption, access controls) to protect your data from unauthorised access, loss, or misuse.
Data is retained only as long as necessary to fulfill the purpose for which it was collected (e.g., to complete your appointment) or as required by law.
6. Your Rights
Under the Data Protection (Bailiwick of Guernsey) Law, 2017, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request erasure of your data (where applicable).
Object to or restrict processing of your data.
Request a copy of your data in a portable format.
Withdraw consent (if processing is based on consent).
To exercise these rights, please contact us at info@brownsbarber.co.uk or phone 01481 716395. We will respond within the legal timeframe (typically one month).
7. Cookies and Tracking
We use cookies to enhance your experience on our website (e.g., to remember your preferences or analyse site usage). You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy below.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways). We are not responsible for their privacy practices, so please review their policies before providing personal data.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the "Last Updated" date revised accordingly.
10. Contact Us
If you have questions, concerns, or wish to exercise your rights, please contact us:
Email: info@brownsbarber.co.uk
Phone: 01481 716395
Address: Brown's Barber Limited, 5 Commercial Arcade, St Peter Port, Guernsey, GY1 1LB
If you believe we have not addressed your concerns, you may contact the Office of the Data Protection Authority (ODPA) at https://www.odpa.gg
COOKIES POLICY
Cookies are small text files stored on your device to improve website functionality. You can disable non-essential cookies via your browser, but this may affect website functionality. Types of cookies used on this site, evident using the cookie audit functionality available on CookieYes include:
Essential cookies (e.g., to process bookings).
Cookie name = crumb | Domain = brownsbarber.co.uk | Description = Squarespace sets this cookie to prevent cross-site request forgery (CSRF) | Duration = Session
Cookie name = PHPSESSID | Domain = brownsbarber.as.me | Description = This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. | Duration = 1 month
Cookie name = _dd_s | Domain = brownsbarber.as.me | Description = Tracks browser errors | Duration = 15 mins
Cookie name = rc::a | Domain = google.com | Description = This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. | Duration = never
Cookie name = rc::c | Domain = google.com | Description = This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. | Duration = Session
Analytics cookies (anonymised, to track site performance).
Cookie name = SS_ANALYTICS_ID | Domain = brownsbarber.as.me | Description = Squarespace sets this cookie to identify unique visitors to the website | Duration = 7 days